Ai88 Terms and Conditions – Platform User Guidelines

01 Acceptance of Terms of Use

These Terms and Conditions ("Agreement") are a legally binding contract between you ("User" or "Member") and ai88 ("Platform", "We", "Company"). This agreement governs your use of the website, mobile app, and all services offered by ai88.

Continued use of the ai88 platform after any changes to the terms constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed of the latest applicable terms.

• These terms apply to all users without exception — whether new or existing members.
• The latest version of these terms is always available on this page and supersedes all previous versions.
• In the event of a discrepancy between the Malay version and other language versions, the Malay version shall serve as the reference.
• This agreement is governed by the laws applicable in the jurisdiction where ai88 holds its operating licence.

02 Account Eligibility & Age Requirement

Ai88 only accepts registrations from individuals who meet the following eligibility requirements. We take age limit compliance seriously and actively conduct checks to ensure the platform is not accessed by ineligible individuals.

• You must be 18 years and above or the minimum legal age required by the laws of your country of residence, whichever is higher.
• You must register using true, accurate, and up-to-date personal information. The use of a false identity is a serious violation that may result in account suspension and forfeiture of balance.
• Each individual is only permitted to hold one account only. Registering multiple accounts under the same or different identities is strictly prohibited.
• You must be located in a jurisdiction where the use of online entertainment platforms is legally permitted.
• Ai88 company staff, immediate family members, and business associates are not permitted to participate as active members.

03 Account Registration & KYC Verification

The ai88 registration process is designed to be quick and straightforward, but we do require accurate information to meet regulatory compliance requirements. The Know Your Customer (KYC) process is part of our responsibility as a licensed and accountable platform.

• During registration, you are required to provide your full name, a valid email address, mobile number, and accurate date of birth.
• Account verification is completed via an OTP code sent to your registered mobile number.
• For your first withdrawal or when requested, you will need to complete KYC verification by uploading supporting documents such as your identification card or passport.
• Accepted KYC documents include: MyKad, a valid Malaysian passport, or other officially recognised identity documents.
• KYC verification is typically completed within 1–2 business days. You will be notified by email once the process is complete.
• Ai88 reserves the right to request additional documents at any time if there is a need to verify your identity or source of funds.

04 Deposits, Withdrawals & Financial Transactions

Ai88 supports a wide range of payment methods popular in Malaysia to ensure your financial transactions run smoothly, quickly, and securely. All transactions are processed through encrypted payment channels and continuously monitored.

• Accepted deposit methods include: DuitNow, FPX, Touch 'n Go, Boost, GrabPay, and USDT. Minimum and maximum deposit limits vary depending on the selected method.
• All deposits are processed automatically and credited to your account within minutes. If a delay of more than 30 minutes occurs, please contact our support team.
• Withdrawals to local bank accounts (Maybank, CIMB, Public Bank, RHB, Hong Leong, and others) are processed within 15 minutes for most cases.
• The first withdrawal must be made to a bank account bearing the same name as the ai88 account holder. This is a security measure to prevent money laundering.
• The minimum withdrawal amount is RM 50. No unreasonable daily withdrawal limit is imposed on fully verified accounts.
• Ai88 does not charge any processing fees for standard deposits or withdrawals. However, your bank or payment provider may impose their own charges.
• Any attempt to process fraudulent transactions, money laundering, or suspicious financial activity will be reported to the relevant authorities and the account will be frozen immediately.

05 Bonuses, Promotions & Wagering Requirements

Ai88 offers a variety of attractive bonuses and promotions for new and existing members. Each promotional offer is subject to specific terms and conditions stated on the relevant promotions page. Bonus awards are subject to the established wagering requirements.

• Bonuses may only be claimed by eligible members who have fulfilled all registration and account verification requirements.
• The standard wagering requirement for the welcome bonus is 20x to 35x of the bonus amount, depending on the specific offer. Full terms are stated on each promotion page.
• Received bonuses must be used within the specified validity period. Expired bonuses will not be extended or replaced.
• Each account is only entitled to claim one welcome bonus. Attempting to claim the same bonus more than once through different accounts constitutes fraud.
• Ai88 reserves the right to void bonuses and related winnings if there is evidence of promotion abuse or fraud.
• Cashback promotions and weekly bonuses are calculated based on net losses during the specified period and credited automatically.

06 Game Rules & Platform Terms of Use

Use of the ai88 platform must comply with the established game rules. These rules exist not to complicate your experience, but to ensure a fair, safe, and enjoyable environment for all members.

• All games on the ai88 platform use a Random Number Generator (RNG) verified by an internationally recognized independent auditing body. Game results are completely random and cannot be manipulated.
• The use of automated software (bots), third-party tools, or any method that manipulates game outcomes is strictly prohibited and may result in permanent account suspension.
• Ai88 reserves the right to void bets or game rounds involved in any technical error. In such cases, the original bet amount will be fully refunded.
• In the event of an internet disconnection during a live game, ai88 uses a backup system to determine the outcome based on previously recorded data.
• Wagers that have been confirmed and settled by the system cannot be cancelled or modified.
• Members are fully responsible for all activities that occur under their accounts. Keep your login credentials confidential and do not share them with anyone.

07 Bans, Suspensions & Account Closure

Ai88 reserves the right to take action against accounts that violate the platform's terms of use. Such action may include warnings, temporary suspension, or permanent account closure depending on the severity of the violation.

• Accounts may be suspended or closed for the following reasons: identity fraud, unauthorised credit/debit card use, bonus abuse, money laundering, or any illegal activity.
• Accounts found to be coordinating to exploit system vulnerabilities or manipulate games with other players will be closed immediately.
• If your account is suspended for valid reasons, any remaining balance (after deducting bonuses that violated the terms) will be returned to you within 7–14 business days.
• You have the right to close your own account at any time by contacting the customer support team. Closure requests will be processed within 3 business days.
• Members who choose the self-exclusion option will not be permitted to open a new account for the agreed period.

08 Privacy, Data Protection & Security

The security of your personal data is ai88's top priority. We continuously invest in cybersecurity infrastructure to ensure your information is always protected from external threats. Our full Privacy Policy is available on the Privacy Policy.

• All data transmitted between your device and ai88 servers is protected by SSL/TLS 256-bit — the same standard used by leading financial institutions.
• Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
• Ai88 retains transaction logs and gaming activity records for the period required by the relevant regulatory body.
• You have the right to request a copy of the personal data we hold about you, request correction of inaccurate data, or request deletion of data under certain circumstances.
• Please ensure you use a strong and unique password for your ai88 account, and enable two-factor authentication (2FA) where available.

09 Liability Limits & Disclaimer

While ai88 strives to ensure the platform operates smoothly at all times, there are certain limitations to our liability that you should understand before using this service.

• Ai88 is not liable for any losses arising from service disruptions caused by circumstances beyond our control, including internet outages, power failures, natural disasters, or cyberattacks.
• The maximum total liability of ai88 to any member under any circumstances shall not exceed the member's cumulative deposits over the 12 months preceding the claim.
• Ai88 does not guarantee that the platform will operate without interruption or be free from technical errors. Scheduled maintenance may cause temporary disruptions, which will be communicated in advance.
• Users are solely responsible for their own gambling decisions. ai88 is not liable for any financial losses incurred as a result of betting activity.

10 Terms Amendment & Contact Us

Ai88 reserves the right to modify, add, or amend any part of these terms and conditions at any time without prior notice, though we will endeavour to inform members of significant changes via in-platform notifications or email to registered members.

• Changes to these terms take effect immediately upon publication on this page. The last updated date will be revised each time a change is made.
• It is your responsibility to review this page periodically and ensure you understand the current applicable terms.
• Continued use of the platform after any terms update constitutes your acceptance of the revised terms.
• If you disagree with any amendment, please contact us to close your account before the amendment takes effect.