Your trust is ai88's most valuable asset. We take your data privacy seriously and are committed to ensuring that every piece of information you share with us is protected to the highest security standards, in line with Malaysia's data protection requirements.
This policy applies to: All users who register, browse, or use any services offered by the ai88 platform at ai88.bz, including our website and mobile app.
Ai88 understands that privacy is more than words on paper — it is a fundamental right of every user that must be respected and protected. As an online entertainment platform operating in Malaysia, we are subject to Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
This Privacy Policy is written in clear, plain language — not filled with confusing legal jargon. We want you to know exactly what we collect, why we need it, and how we keep that information safe.
Ai88 only collects data that is strictly necessary to provide you with high-quality services. Below is a summary of the data categories we collect and their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Identity verification & KYC |
| Contact Data | Email, phone number, address | Communications & account verification |
| Financial Data | Bank account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Usage Data | Game records, activity logs, session duration | Regulatory compliance & analytics |
| Preference Data | Preferred language, notification settings | Personalise the user experience |
Sensitive Data: We do not collect sensitive information such as biometric data, medical records, or religious information unless required by law. Any sensitive data that must be collected will require your explicit consent beforehand.
Every piece of data we collect is used for a defined purpose and will not be used for any other reason without notifying you. Here are the main ways we use the information you provide:
Ai88 does not sell, rent, or trade your personal data to any external parties. However, there are limited situations where your data may be shared with selected third parties, solely to enable us to provide services to you:
Our Commitment: All third parties we work with are bound by strict data protection agreements. They are only permitted to use your data for specified purposes and may not use it for their own interests.
Protecting your data is more than a responsibility — it is a core commitment of ai88. We continuously invest in the latest security infrastructure to keep your information safe at all times.
Incident Response Plan: In the event of a data breach that may affect your information, ai88 is committed to notifying affected users within 72 hours after an incident is identified, in line with international best practices.
Ai88 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly. Below are the types of cookies we use:
You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the ai88 platform.
Under Malaysia's Personal Data Protection Act 2010 and ai88's internal policies, you have the following rights regarding your personal data. We respect and facilitate the exercise of each of these rights:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or out of date, you may request a correction at any time through your account settings or customer support.
You may request the deletion of your data under certain circumstances, subject to applicable legal data retention obligations.
You may object to the processing of your data for direct marketing purposes at any time by contacting us or using the unsubscribe link.
You have the right to receive your data in a machine-readable format for transfer to another platform if needed.
In certain circumstances, you may request that we limit how we process your data while an appeal or dispute is being resolved.
How to Submit a Request: To exercise any of the above rights, contact our privacy team via email at [email protected] or via live chat within the platform. Please include your account number and the nature of your request to speed up the process.
Ai88 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are general guidelines for our retention periods:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established data deletion procedures.
Ai88 takes child protection extremely seriously. Our platform is designed exclusively for adults aged 18 and above.
Ai88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, service updates, or new legal requirements. The "Last Updated" date at the top of this page will be revised whenever changes are made.
ai88 Data Protection Officer: For any questions, complaints, or requests regarding your data privacy, please contact us at [email protected]. We are committed to responding to every inquiry within 3 business days.
We go beyond merely meeting legal requirements — we go further to ensure your data is truly secure at every level.
All your personal and financial data is protected by 256-bit SSL/TLS encryption — the same security technology used by Malaysia's leading banks to safeguard their customers' transactions.
Ai88 has never and will never sell, rent, or trade your personal data to advertisers or third-party companies. Your data is used only for the purposes you have consented to.
Through your account settings, you can manage communication preferences, request a copy of your data, or close your account at any time — no complicated questions asked.
Our cybersecurity team monitors the platform around the clock to detect any suspicious activity. Automated threat detection systems respond in real time to potential threats.
Our privacy policy and data handling practices are designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local user are always upheld.
Should any security incident involving your data occur, we are committed to notifying you within 72 hours — well ahead of what most regulations require.